12 April Webinar: Are you up to Standard? Officially…

12 Apr 2024

Friday 12th April 10am – 11am

Whether you are selling a products or services, you want to make sure you’re up to the standards.  In the UK, Trading Standards teams enforce over 80 parliamentary acts and pieces of legislation. So, are you up to their standards?

Are you sure?

We want you to be. In this friendly session, we’ve invited expert, adviser and coach Russell Bignell to guide us through the challenge of ensuring we are meeting and exceeding the standards expected of UK businesses. Whether you’re an expert in your field or just starting out in your business, we’re sure Russell will have some useful insights from over 20 years of trading standards enforcement.

In this 1 hour session we will look at trading standards, common mistakes to avoid, consumer rights, website T&Cs, and the main things to consider when selling; goods, services and selling online.

Russell Bignell is an expert in trading standards, who is now advising and coaching everyone from enforcement officers to entrepreneurs. Inspired by the power of coaching, Russell takes a supportive and friendly approaching people – so tune in and get involved.

The session will cover:

  • Trading Standards Role
  • Selling Goods
  • Selling Services
  • Selling over Distance (eg Online)
  • Common Mistakes
  • Consumer Rights
  • Checking your Website
  • Useful Resources
  • Q&A

The webinar will be delivered over Zoom, and you can register to receive the link using the form below.